Shalom Stays

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Privacy Policy

 

At Shalom Stays, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a reservation, or complete a payment through our secure gateway.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email, phone number, and address.

  • Booking Details: Room preferences, check-in/check-out dates, and special requests.

  • Payment Information: Processed securely via Razorpay (we do not store your full card or bank details).

  • Technical Data: IP address, browser type, and device information through cookies.

2. Use of Information

We use your data to:

  • Manage and confirm your booking.

  • Process payments securely.

  • Communicate offers or updates.

  • Improve our services and website performance.

  • Comply with legal requirements.

3. Razorpay – Payment Gateway

We use Razorpay as our secure payment gateway partner. When you make a payment:

  • You are redirected to Razorpay’s secure platform.

  • Razorpay collects payment data such as card number, UPI, or bank details.

  • Razorpay adheres to industry-standard encryption and PCI-DSS compliance.

  • We do not store your payment details on our servers.

For more details, you can view Razorpay’s privacy policy at:
https://razorpay.com/privacy/

4. Sharing of Information

We do not sell or rent your data. We may share information with:

  • Razorpay or other trusted third-party providers solely for payment and booking purposes.

  • Legal or government bodies when required by law.

5. Data Security

We implement physical, technical, and administrative safeguards to protect your personal information from unauthorized access or disclosure.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent (subject to legal obligations).

Please email us at vshalom2@gmail.com for any data-related requests.

7. Cookies

We use cookies to enhance your browsing experience. You may disable cookies through your browser settings.

8. Changes to This Policy

This policy may be updated periodically. Please review this page for any changes. Your continued use of our website implies acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

📧 vshalom2@gmail.com
📞 +91 98841 16591